Shopping Notice for Taiwan
1. Before shopping, please register first.Our members have a 15%-off discount on the website.
2. Delivery Period
a. Convenient-store Pickup: 2-4 days
b. Direct Shipping: 1-2 days
c. Air Parcel: 7-14 days
d. Domestic Express Mail: 3-5 days
*If your order is during longweekend or vacation, delivery period would be delayed for 1-2 days.
3. About Shipping Fee
a.. After discount, if total amount of your order is over NTD1,500, the shipping fee is free.
b. After discount, if total amount of your order is under NTD1,500, the shipping fee is NTD 80.
4. About Faulty Goods
a. Please call or email our customerservice in 7 days after receiving the products.
b. All items are non-refundable, onlyreplacement is possible.
c. Before replacement, please take a photoof the faulty goods, and e-mail the photos as well as your phone/mobile numberto customer service: firstname.lastname@example.org, our customer service will deal withyour problem.
5. Replacement Policy
a. Replacement of same-price item ispossible, yet, if the price of replacement is
higher than ordered item, the difference shall be made up; if theprice of
replacement is lower than the ordered item, there shall be no refundof the
b. Shipping fee of replacement shall bepaid by customers.