1. Before shopping, please register first.Our members have a 15%-off discount on the website.
2. Delivery Period
a. Convenient-store pickup: 2-4days
b. Direct Shipping: 1-2 days
c. Air Parcel: 7-14 days
d. Domestic express mail: 3-5 days
*If your order is during long weekend or vacation, delivery period wouldbe delayed for 1-2 days.
3.About Shipping Fee
a. After discount, if total amountof your order is over NTD 1,500, the shipping fee is free.
b. If total amount of your orderis under NTD 1,500, the shipping fee is NTD 80.
c. For shipping fee of surroundedislands, or oversea, please contact customer service: +886-2-2883-3989 #9 ore-mail: email@example.com.
4. If you use online ATM remittance to pay forthe order, please call or e-mail us the last five numbers of your account
5. About Faulty Goods
a. Please call or email our customer service in 7 days after receiving the products.
b. All items are non-refundable, only replacement is possible.
c. Before replacement, please take a photo of the faulty goods, and e-mail the photos as well as your phone/mobile number to customer service: firstname.lastname@example.org, our customer service will deal with your problem.
a. Replacement of same-price item ispossible, yet, if the price of replacement is
higher than ordered item, the difference shall be made up; if theprice of
replacement is lower than the ordered item, there shall be no refundof the
b. Shipping fee of replacement shall bepaid by customers.